Delivery

We ship to almost all countries. All orders are shipped with a tracking number. We offer free shipping for orders over $200. During Sale periods and promotions, the delivery time may be longer than normal.

Return

ekaia Store will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original receipt where the corresponding collection is available within the country of purchase. Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed. Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.

Help

Give us a shout if you have any other questions and/or concerns. Email: support@ekaia.shop Phone: +509 3334 6846